What is “Pool Membership”?

An organiser opens ticket sales for an event, and has the option to join the TikCover programme to list certain events with us. When we approve the event (based on our own criteria), the organiser opens up a kind of club that ticket buyers can join. Based on whatever the ticket price is for the event, the organiser can nominate what joining the club will cost. Then each time someone buys a ticket, they have the option to join or not, and if they do, they pay the joining fee. That fee is then put into a pool of funds.

If any members experience some kind of catastrophe, those whom have opted for TikCover can ask for someone else to buy-back their ticket/s. We check if this request meets the criteria, and if it does, we give the organiser the green light to put that ticket up for sale to any other eligible buyer. The organiser can choose to either sell it to someone else, or they can buy it themselves. Either way, your ticket cost comes back to you.